General
Healthy Gifts Sdn Bhd website, www.werloved.com (“Website”) is a website operated by Heathy Gifts Sdn Bhd (1304467-A), a company registered in Malaysia for the online selling of healthy products.
"we", "us" or “our” means Healthy Gifts Sdn Bhd and its subsidiaries as the context permits. "you" or "your" means the user and/or the customer of this website.
We reserve the right at all times to vary, change, alter, amend, add to or remove any of the terms in this T&C, and you agree to abide by the most recent version of this T&C each time you view and use the Website. You are accordingly advised to consult the policy each time you view and use the Website. You are advised not to use the Website if you do not agree to all or part of the terms in this T&C.
Accuracy of content
All information contained in this Website is provided without warranties of any kind, including expressed or implied. Although Healthy Gifts Sdn Bhd aims to ensure the content accuracy of this Website, please be informed that contents herein may contain errors, omissions or out-of-date information.
Healthy Gifts Sdn Bhd reserves the right to make corrections for any typographical errors, omissions or out-of-date information relating to product description, pricing and availability at any time, including after the submission of your order, at its discretion without prior notice. If you are not fully satisfied with your purchase kindly take a look at our FAQ for details on obtaining a refund.
Subject to the applicable law, Healthy Gifts Sdn Bhd expressly disclaim any liability whatsoever for any loss or damage arising from you in reliance upon the whole or any part of the website contents, with the exception if the loss or damage is caused by our willfulnegligence or misconduct.
Cookies
“Cookies” are used in this Website to provide optimal efficiency for the user. They are small text files that consist of information and are stored on your computer when you visit our Website.
If you do not agree on the use of cookies, we suggest that you to change your web browser(s) settings to disable the storage of cookies and remove the undesired cookies accordingly
Your personal data which we collect for the purpose of completing the transactions via this Website will be handled with great care.
By using this Website, your consent for us to collect and utilize your personal data under our Private Policy, which was formalized in accordance with the Malaysian Personal Data Protection Act 2010, is deemed.
Without your authorization, your personal data will not be disclosed or shared with others unless we are legally bound by the law or the regulatory requirements on the mandatory disclosure of your personal data.
Product safety
It is important to consider the safety of you and your loved ones. Werloved monitors the products sold on our website and ensure that product information on our website is correct. However, as we are not the manufacturer of the products sold on our website and in the event that manufacturers amend their product information, the information shown on our website, actual product packaging, labelling and materials may be different. Should you have specific questions regarding a product, kindly contact the product manufacturer directly.
Confirmation of order
Once your order has been received, an email confirmation containing your order reference number and the details of your purchase will be sent to you. Please retain this email for future reference.
By submitting your order to us,we are authorised to perform a series of information checks in order to : authenticate your identity, validate your payment card and to obtain an initial credit authorization, where necessary, against third party databases.
Terms of sale
By placing an order, you are to purchase a product on and subject to the following terms and conditions below. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and are subject to any delays resulting from postal delays or force majeure for which we will not be held responsible.
In order to contract with Healthy Gifts Sdn Bhd you must be over 18 years of age and possess a valid credit or debit card issued by a bank that is acceptable to us. Healthy Gifts Sdn Bhd retains the right to refuse any request made by you. If your order is accepted, we will inform you via email and we will confirm the identity of the party which you have contracted with. This will usually be Healthy Gifts Sdn Bhd or may in some cases be a third party. Where a contract is made with a third party, Healthy Gifts Sdn Bhd is not acting as either an agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply to you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. It is possible that the cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
- Our Contract
When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not represent an acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only the goods listed in the confirmation email sent at the time of despatch will be included in the contract formed. - Pricing and Availability
Whilst we try to ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. Should we discover an error in the price of any goods which you have ordered, we will inform you of the error/changes in the price of any goods as soon as possible and give you the option of either reconfirming your order at the correct price or cancelling it. In the event that we are unable to contact you, we will consider the order as cancelled and if you cancel and have paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional incidental charges will be clearly displayed where applicable and included in the 'Total Cost'.
The goods featured on this Website are carefully selected for sale. The goods are subject to availability. Once the good is sold out, it will be withdrawn from sale on this Website at the earliest opportunity and may not be available again. If a good you have ordered becomes out of stock between the time when your order is placed but before your order is accepted, you will be notified as soon as possible and you will not be charged for the out of stock good. - Payment
Upon receiving your order, we carry out a standard authorisation check on your payment card to ensure that there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Security
Transactions are processed via an industry standard secure https connection using Ipay88 as a third party payment gateway. This means that you can be assured that your sensitive data such as credit card numbers will remain confidential as all information is 128bit encrypted. The server we connect to is authenticated through PKI certificates issued by a root Certificate Authority. Our payment page is also fully PCI DSS compliant.
User registration
With your information we collected from the online registration form on this Website, and through the appropriate channels, we may send you updates or materials relating to our development for your reading pleasure
User removal
If you wish to be removed from our database for any reason, you can simply send us an email at info@werloved.com requesting the removal.
User’s right to access and correct personal information
Your account’s information may be updated as you wish from time to time (in 'My Account Information' page), You are fully responsible for all activities that occur under your password / account. Therefore, we advise you not to share your user name, email address and password or your information with any third parties.
In the event that you are still encountering difficulties with the your account information, you may contact us at info@werloved.com
User’s rights
You are fully responsible for all activities that occur under your password or account. Therefore, we advise you not to share your user name, email address and password or your information with any third parties.
Disclaimer as to ownership of trademarks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Healthy Gifts Sdn Bhd and/or www.werloved.com you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Healthy Gifts Sdn Bhd and/or www.werloved.com
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties regarding its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Healthy Gifts Sdn Bhd and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Healthy Gifts Sdn Bhd’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Governing Law
These terms and conditions and all its subsequent variations shall be subject to, governed by and interpreted in accordance with the laws of Malaysia for every purpose.
Indemnification
You shall indemnify and hold Healthy Gifts Sdn Bhd and its affiliates, subsidiaries and their respective employees, representatives, agents, affiliates, directors, officers, managers and shareholders (collectively the "Parties") harmless from any damages, losses, expenses or costs including without limitation, attorneys' fees and litigation costs, resulting directly or indirectly from your allegation of breaching any of these terms and conditions.
Furthermore, Healthy Gifts Sdn Bhd shall have full control over the claiming process and our written consent is mandatory in any settlement arrangement to be reached under this clause.
Intellectual Property Right
The intellectual property rights in all software and contents (including photographic images, text, script, music, sound, photography, art, video and other multimedia work or any combination thereof) at all times made available to you on or through this Website remains the property of Healthy Gifts Sdn Bhd or its licensors and are protected by copyright , trademarks, service marks, patents and any other applicable intellectual property or proprietary rights, all of which are at all times owned exclusively by us or the relevant third party vendor, advertiser, affiliate or other third person, where applicable. You may store, print and display the content supplied solely for your own personal use. However, you are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial activities.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. Regarding the withdrawal of linking permission, we reserve the right to do so without notice.
Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Healthy Gifts Sdn Bhd will report any such breach to the relevant law enforcement authorities and your identity will be disclosed to them.
Healthy Gifts Sdn Bhd will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
You agree that your access to this Website and use of the Services herein shall at all times be in compliance with all applicable legislation, laws and regulations and our guidelines and policies governing the same.
Healthy Gifts Sdn Bhd reserve the right, in our sole discretion, to reject, edit or refuse to post any content and to remove any content from this Website, whether or not the content is expressly prohibited by these Terms of Services, or to restrict, suspend, or to terminate your access to all or any part of the services at any time, for any or no reason, with or without prior notice, and without liability.
Entire Agreement
These terms and conditions constitute the entire agreement between you and Healthy Gifts Sdn Bhd concerning its subject matter. No waiver of any of the provisions of these terms and conditions shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by a Director of Healthy Gifts Sdn Bhd making the waiver.
Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Services will not be affected.
